Leading software provider, SAi (Salt Lake City, Utah) has launched a new business called Adendo that aims to change the way training and technical support are delivered in the sign and print industry. Combining crowd sourcing with the latest video conferencing and e-commerce technologies, Adendo will offer “a new type of expert marketplace” said the company. The new platform is simple. Professionals from the sign and print industry with expertise in applications, software or hardware, sign up to be an Adendo Advisor. People in need of training, advice or in-depth technical support can find and hire an Advisor on the Adendo website. Advisors set their own fees on a per-minute basis and sessions are timed so that clients pay only for the time they use. The platform handles scheduling, video conferencing and billing. Clients can leave reviews and also participate in webinars.
“Today’s equipment and software systems are complex and multifaceted, making it more important than ever to be able to get training and advice, not just sometime but exactly when a question or problem arises,” said Adendo.com founder and Managing Director, Mark Stevens. “The Adendo.com marketplace platform was developed to fulfill this need. Whether you’re a newbie in need of basic training, a seasoned pro looking to learn some new skills, or someone who needs in-depth technical support, there’s an Adendo Advisor who can help you. Colour management, woodwork and metalwork, multiple equipment workflow management, old equipment or new, the latest software – even how to increase the profits of your shop… Adendo.com has it covered.” In addition to one-on-one training, Adendo offers pre-scheduled online training classes called vClass, conducted by leading industry experts on a wide variety of topics. Adendo’s vClasses are held on Zoom and are limited in the number of attendees. Participants can learn to master the most common software programs, hardware, and special applications that will help them expand their business, save time and money, and increase productivity.